Terms & Conditions

Homemade Food Company LLC
Last Updated: March 03, 2025

  1. Acceptance of Terms

    By downloading, installing, or using the Nana, Love is Served app ("App"), you agree to be bound by these Terms & Conditions ("Terms") set by Homemade Food Company LLC ("we," "us," or "our"). If you do not agree, do not use the App.

  2. Description of Service

    Nana, Love is Served connects users ("Enjoyers") with home cooks ("Nurturers") to order and deliver home-cooked meals. We facilitate transactions but are not responsible for the quality, safety, or legality of meals provided by Nurturers.

  3. Eligibility

    You must be at least 18 years old to use the App. By using the App, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

  4. User Accounts

    • You must create an account to use the App, providing accurate and complete information.
    • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
    • Notify us immediately of any unauthorized use at app@thenana.app.

  5. Ordering and Payments

    • Enjoyers place orders through the App, paying the listed price per meal.
    • Payments are processed via third-party payment providers; you agree to their terms.

  6. User Conduct

    • Do not use the App for illegal activities, harassment, or to transmit harmful content.
    • Enjoyers must not misuse meals (e.g., resell without permission).
    • Nurturers must comply with food safety standards and local regulations.

  7. Food Safety and Liability

    • Nurturers are responsible for ensuring meals meet safety and quality standards.
    • We are not liable for any health issues, allergic reactions, or damages arising from meals ordered through the App.
    • Enjoyers assume all risks related to food consumption.

  8. Intellectual Property

    • All content, trademarks, and logos in the App (e.g., "Nana, Love is Served") are owned by Homemade Food Company LLC or our licensors.
    • You may not copy, modify, or distribute our content without written permission.

  9. Termination

    • We may suspend or terminate your account for violating these Terms, with or without notice.
    • You may terminate your account by contacting app@thenana.app.

  10. Limitation of Liability

    • The App is provided "as is" without warranties of any kind.
    • We are not liable for indirect, incidental, or consequential damages arising from your use of the App, including but not limited to food-related issues or service interruptions.
    • Our liability is limited to the amount you paid us in the past 3 months.

  11. Governing Law

    These Terms are governed by the laws of the State of Utah, USA, without regard to conflict of law principles. Disputes will be resolved in the state or federal courts of Utah.

  12. Changes to Terms

    We may update these Terms at any time, with changes effective upon posting in the App. Continued use after changes constitutes acceptance of the updated Terms.

  13. Contact Us

    Homemade Food Company LLC
    app@thenana.app