Privacy Policy

Homemade Food Company LLC
Last Updated: March 03, 2025

  1. Introduction

    Homemade Food Company LLC ("we," "us," or "our") operates the Nana, Love is Served app ("App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the App. By using the App, you consent to this Privacy Policy.

  2. Information We Collect

    • Personal Information: When you create an account, we collect your name, email address, phone number, delivery address, and payment information (processed via third-party providers).
    • Usage Data: We collect data on how you use the App, such as orders placed, meal preferences, and interactions with Nurturers.
    • Device Information: We collect device type, operating system, IP address, and app usage statistics.
    • Location Data: With your consent, we collect precise location data to facilitate meal delivery and match you with nearby Nurturers.

  3. How We Use Your Information

    • To provide and improve the App’s services (e.g., process orders, match Enjoyers with Nurturers).
    • To communicate with you (e.g., order confirmations, updates, support).
    • To personalize your experience (e.g., recommend meals based on preferences).
    • To analyze usage and improve the App (e.g., via analytics).
    • To comply with legal obligations (e.g., tax reporting).

  4. How We Share Your Information

    • With Nurturers: We share Enjoyers’ delivery address and order details with Nurturers to fulfill orders.
    • With Service Providers: We share data with third-party providers (e.g., payment processors, analytics tools) to support App functionality.
    • Legal Compliance: We may disclose data if required by law or to protect our rights, safety, or property.
    • Business Transfers: Data may be shared in the event of a merger, acquisition, or sale of assets.

  5. Data Security

    • We use industry-standard security measures (e.g., encryption, secure servers) to protect your data.
    • However, no method is 100% secure, and we cannot guarantee absolute security.

  6. Your Choices

    • Account Information: Update your account details in the App or contact app@thenana.app.
    • Location Data: You can disable location access in your device settings, but this may limit App functionality.
    • Marketing Communications: Opt out of promotional emails via the unsubscribe link or by contacting us.

  7. Children’s Privacy

    The App is not intended for users under 18. We do not knowingly collect data from children under 13. If we learn such data has been collected, we will delete it.

  8. International Users

    The App is operated from the U.S. By using the App, you consent to your data being transferred to and processed in the U.S., subject to U.S. laws.

  9. Third-Party Links

    The App may contain links to third-party sites (e.g., payment processors). We are not responsible for their privacy practices.

  10. Changes to This Policy

    We may update this Privacy Policy, with changes effective upon posting in the App. Continued use after changes constitutes acceptance of the updated Policy.

  11. Contact Us

    Homemade Food Company LLC
    app@thenana.app